Emotional intelligence:
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
Emotional intelligence is generally said to include a few skills: namely emotional awareness, or the ability to identify and name one’s own emotions;
the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.
The ability to express and control emotions is essential, but so is the ability to understand, interpret, and respond to the emotions of others.
Imagine a world in which you could not understand when a friend was feeling sad or when a co-worker was angry.
Psychologists refer to this ability as emotional intelligence, and some experts even suggest that it can be more important than intelligence quotient in your overall success in life.
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