a) You are the owner of a book shop. Write a letter to Messers XYZ, Agra requesting for the catalogue of their publications in commerce. b) Write a complaint to Messers XYZ, Aligarh informing them about the supply of two broken sets of tea sets and making the adjustment of the price of these sets in the next order.

 a) You are the owner of a book shop. Write a letter to Messers XYZ, Agra requesting for the catalogue of their publications in commerce.

Ans – Dear Messers XYZ,

I am writing to request a copy of your catalogue for publications in the field of commerce. As the owner of a bookshop, I am constantly seeking to provide my customers with a wide variety of high-quality publications in various fields, including commerce.

I have heard excellent things about your publications, and I am particularly interested in obtaining a catalogue of your offerings in the field of commerce. I believe that your publications would be an excellent addition to my store, and I would love to explore the possibility of stocking your books.

If possible, could you please send me a copy of your most recent catalogue for publications in commerce? This would help me to better understand your offerings and determine which books would be the best fit for my store.

I would be more than happy to pay for any catalogue or shipping fees associated with this request. Please let me know if there is any additional information or documentation required to complete this request.

Thank you very much for your time and attention to this matter. I look forward to hearing back from you soon.

Sincerely,

[Your Name] [Your Bookshop Name] [Your Address] [Your Phone Number] [Your Email]

b) Write a complaint to Messers XYZ, Aligarh informing them about the supply of two broken sets of tea sets and making the adjustment of the price of these sets in the next order.

Ans – Dear Messers XYZ,

I am writing to express my dissatisfaction with the tea sets that I received from your company. I recently placed an order for two tea sets with your company, and upon receiving them, I discovered that they were both broken.

As a regular customer of your company, I am disappointed with the quality of the products that I have received. I have always trusted your company to provide me with high-quality products, and this recent experience has left me feeling let down.

I would appreciate it if you could arrange to adjust the price of these sets in my next order. I believe that this is a fair solution to the problem, and it will allow me to continue doing business with your company.

I look forward to your prompt response regarding this matter. Thank you for your attention to this matter.

Sincerely,

[Your Name]

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