State the importance of E-Governance.

 E-governance means using new information technology in governance. It has made governments more competent and effective to meet newer challenges of public service delivery.

In this chapter, we will discuss the basics of e-governance, the evolution of application of digital technologies in governance and some of the latest digital initiatives by the government of India. 

E-governance means the use of information and communication technology for steering the citizens and promoting the public service.

It includes a pragmatic application and usage of ICT for delivering efficient and cost effective services and information and knowledge to the citizens being governed, thereby realizing the vast potential of the government to serve the citizens.

It made correlations between state and society, government and people, people-topeople, governance and society.

E-governance facilitates and improves the quality of governance and ensures people’s participation in the governing process through electronic means like e-mail, websites, SMS connectivity, and others.

E-governance raises the transparency, accountability, efficiency, and effectiveness and inclusiveness in the governing process in terms of reliable access to the information within government, between government, national, states, municipal, and local level 11/15 governments, citizens, and businesses and empowers business through access and use of information.

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