Organisational Manual

An organizational manual provides and supplements additional details to the information supplied by organization chart. It provides information on pertinent matters about each position. The members of organization, will find it to be a readily available reference defining the scope of authorities and responsibilities of management positions and the channels to be used in obtaining decisions or approvals of proposals. Every manager will see clearly the responsibilities of his job and his relationship with other persons in the organization.

The complex relationship in the organization is clearly understood. An organizational manual also provides uniformity and consistency in the procedures and practices. It provides detailed procedures for providing training to new employees and refresher courses to others. The manuals are periodically reviewed and changed whenever major policies are changed or there is a need for such action. Manuals also help in delegation of authority and management by exception.

Advantages of Manuals:

Organizational manuals have the following advantages:

1. Written Information: An organizational manual provides written record of every important policy, decision and procedure.-There will be no confusion. about authority and responsibility. There will not be any scope for misunderstan-ding about anything.

2. Helpful in Day-to-Day Working: A manual contains details of rules, procedures and regulations which help employees to, understand the working of the enterprise. The employees will easily follow the routine after reading the manual and it will smoothen the day-to-day working.'

3. Avoiding Conflicts: Organization clears authority relationship among various persons and it helps in avoiding jurisdictional conflicts. In the absence of this manual there is every likelihood of confusion over some work. There may also bea duplication of work.

4. Helpful to New Employees: The new employees are able to understand the working of the enterprise. They will quickly start following various rules and procedures. They also learn the responsibilities of their jobs and their relationship with other jobs.

5. Quick Decisions: When all directions and instructions are available in writing then decision taking becomes quick. The persons required to take decisions are clear about their powers and decision taking becomes easy under. such situations.

Disadvantages of Manuals:

The manuals suffer from the following disadvantages:

1. Expensive: The compilation of manuals requires much costs. The manual being expensive, small- scale concerns cannot even afford them.

2. Time Consuming: Preparation of various manuals is a time-consuming process. Moreover, these require a constant review which again takes too much time.

3. Rigidity: When written guides, instructions and procedures are available then there, is hardly any scope for variation. One has to follow standard prescribed procedures in completing a task. There is no scope for discretion and initiative.

4. Embarrassing: Some relationships are such which people will not like to put in black and: white. It becomes embarrassing in revealing such relationships.

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