A sales professional is responsible for generating revenue for their organization by selling products or services to customers. Sales professionals play a critical role in the success of a business, and their responsibilities can be broadly classified into primary and secondary responsibilities.
Primary Responsibilities:
1. Sales Target Achievement: The primary responsibility of a sales professional is to achieve their sales targets. They are expected to meet or exceed their sales quotas by selling products or services to customers.
2. Lead Generation: Sales professionals are responsible for generating leads and identifying potential customers who might be interested in their products or services.
3. Sales Pitch and Presentation: Sales professionals need to pitch their products or services to customers and create compelling presentations to convince them to make a purchase.
4. Negotiation and Closing: Sales professionals need to negotiate with customers and close deals to generate revenue for their organization.
5. Customer Relationship Management: Sales professionals are responsible for managing customer relationships and ensuring that they are satisfied with the products or services they have purchased.
Secondary Responsibilities:
1. Product Knowledge: Sales professionals must have a thorough understanding of the products or services they are selling. They need to be knowledgeable about their features, benefits, and pricing.
2. Market Research: Sales professionals are expected to keep up-to-date with market trends and conduct market research to identify potential opportunities.
3. Sales Reporting: Sales professionals are responsible for maintaining accurate sales records and reporting their sales activities to their managers.
4. Collaboration with Other Departments: Sales professionals need to collaborate with other departments such as marketing, finance, and operations to ensure that their sales activities align with the overall goals and objectives of the organization.
5. Continuous Learning: Sales professionals need to continuously learn and develop new skills to improve their sales performance and stay up-to-date with industry trends.
In conclusion, the primary responsibilities of a sales professional are achieving sales targets, lead generation, sales pitch and presentation, negotiation and closing, and customer relationship management. The secondary responsibilities include product knowledge, market research, sales reporting, collaboration with other departments, and continuous learning. Sales professionals must balance both primary and secondary responsibilities to be successful in their roles and generate revenue for their organizations.
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