BPOI-1 Solved Assignment 2023

Free BPOI-1 Solved Assignment 2023 for January 2023 and July 2023 Session

DIPLOMA IN BUSINESS PROCESS OUTSOURCING - FINANCE AND ACCOUNTING (DBPOFA)

TUTOR MARKED ASSIGNMENT (2023)

Introduction to Finance and Accounting: Business Process Outsourcing

Course Code: BPOI – 001/101

January 2023 session & July 2023 session

Maximum Marks: 100 

Weight age: 30% 

Note: This assignment covers all of Course 1. All questions are compulsory.

Marks assigned to the questions have been shown in the bracket.

Q1. Fill in the blanks: (1x5=5)

i. -------------- is a measurement to gauge the performance of any process.

ii. Record to Report is also called as ------------------------.

iii. A statutory adjustment is a function of ---------------------.

iv. Stability check is done in -------------------------- round.

v. Employees in Process Associate/ Call center Agent roles report to employees at --------- band.

Q2. True or False: (1x5=5)

i. Sarbanes Oxley Act was enacted in 2002.

ii. Financial Planning & forecasting coordinates the budgets and forecasts at regional level.

iii. Collaborative research outsourcing is the upcoming wave in outsourcing.

iv. In communication, body language and tone helps to express oneself.

v. Invoice is issued after the purchase order in AR cycle.

Q3. Write short notes on: (In about 200 -250 words) (10x3=30)

i. F &A Value chain

ii. Types of technology and application in BPO

iii. Working conditions in BPO

Q4. Differentiate between: (12.5x2=25)

i. Spin Off of Global companies and KPO

ii. Front Office v/s Back Office

Q5. Discuss the Horizontal Dimension w.r.t nature of work being outsourced to India. (15)

Q6. Explain the Life Cycle of a BPO process 

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