Skills and techniques of helping

 During the process of case work, case worker use different skills and techniques to help the client. According to Timms (1964), techniques can be referred to a body of numerous and complicated operations or to a more or less standardized procedures to attain a particular and limited objectives.

Case Work techniques are the procedures of helping the client. Mathew (1992) described them as wherewithal through which the client gets the experience of being helped. The techniques like listening, observation, interviewing, home-visit etc are included within the framework of relationship.  They allow the worker to have ideas and facts about client, his situation, feelings and emotions as well. During the process, case worker applies techniques in skillful manner to fulfill the purpose of helping relationship.

Skills refer to the proficiency in procedures of helping that have been developed through the years and which can be used deliberately aiming at specific goals. Upadhay (2003), described skill as the capacity to perform a task or act in such a way that the objectives are realized effectively and within the shortest possible time.

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