Factors responsible for changing role of bureaucracy.
Bureaucracy is the backbone of Indian administrative system. Its complexion is changing with the change in the socio-cultural and economic scenario.
The governance scenario around is changing under the rubric of New Public Management (NPM) and good governance reforms where more emphasis is on making bureaucracy more transparent, efficient and accountable. B
The responsibilities, the regulatory and service functions of bureaucracy are on increase. It is expected to play the role of knowledge manager to meet the contemporary governance challenges.
The role of bureaucracy varies at different levels. At the top level in governance structure, tasks of bureaucracy relate to policy formulation and devising appropriate implementation strategies.
The bureaucracy at the middle level is to discharge tasks of supervising, coordinating, networking and communicating and overseeing the implementation and execution.
It requires a blend of administrative, technical, and human skills. At the cutting edge level, the bureaucracy has to be proactive, innovative and entrepreneurial to deliver the services.
In nutshell, the shift or change in the role of bureaucracy in light of the emerging governance challenges can be understood under the following factors:
i.Fast pace of globalisation.
ii. Rapid advancement of communication technology and problems relating to cybercrime and threats due to social media.
v. Inclusive policies with a more sense of accountability and responsibility towards the excluded sections of society.
vi. Participatory and engaged governance i.e., engaging the civil society for better governance since citizens are the most important assets in governance.
vii. Building new skills and capacities.
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