Define emotional intelligence.

Emotional intelligence (EI) is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. Several definitions of emotional intelligence have been proposed over the years.

 One of the most popular definitions is “Emotional intelligence is the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Goleman, 1998). This definition emphasises that knowledge about emotions can be used to make sense of our internal and social worlds and arrive at decisions accordingly. Others like Reuven Bar-On (2002) have emphasised the adaptive function by EI by defining it as “an array of non-cognitive abilities, competencies and skills that influence one’s ability to succeed in coping with environmental demands and pressures”

 

Salovey & Mayer (1990) initially defined emotional intelligence as a sub-set of social intelligence - “ the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions”. Later, this definition was revised to make it more comprehensive. Mayer, Salovey & Caruso (2004) define it as “the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.” This perspective emphasises the synthesis of emotions and intelligence and is shared by other theoretical frameworks as well (Ciarocchi, Chan & Caputi, 2000; Roberts, Zeidner & Matthews, 2001).

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