Some of the major contributions of Peter Drucker are as follows:
·
Nature of Management
Drucker was against
“bureaucratic management’ and visualised Management with creative and innovative characteristics. The
basic objective of Management is to lead
towards innovation, The concept of innovation in his view is quite
broad, which includes development of new
ideas, combining of old and new ideas, adaptation of ideas from other fields and as a catalyst in encouraging
others to carry out innovation. Drucker is
generally placed in ‘empirical school of management’. He treated
Management as a discipline as well as a profession. As a discipline, Management
has its own tools, skills, techniques and approaches. However, Management is
more a practice rather than a science. While talking about Management asa
profession, Drucker does not advocate treating Management as a strict
profession, but only a liberal profession which places more emphasis that
managers should not only have skills and techniques, but also the right
perspective putting the things into practice. They should be good practitioners
so that they can understand the social and cultural requirements of various
organisations and countries.
·
Management Functions
According to
Drucker, Management is the organ ofits institution. It has no functions in
itself, and no existence in itself. He sees Management through its tasks.
Accordingly, there are three basic functions of a manager, which he must
perform to enable the institution to make its contribution towards:
· the specific purpose and mission of the institution whether business, hospital or university.
· making work productive and the worker achievement-oriented; and
· managing social impacts and social responsibilities.
All these three
functions are performed simultancously within the same managerial action. A
manager has to act as an administrator, where he has to improve upon what
already exists and is already known. He has to act as an entrepreneur in
redirecting the resources from ‘seas of tow’ or diminishing results to areas of
high or increasing results. Thus, a manager has to perform several functions:
setting of objectives, making, organising and motivating. Drucker has attached
great importance to the objective of setting functions and has specified eight
areas where clear objective setting is required. These are: market standing,
innovation, productivity, physical and financial resources, profitability, managerial
performance and development, worker performance and attitude, and public
responsibility. These features are common to the study of public administration
and can be studied parallelly.
·
Restructuring Government
Drucker was against
the bureaucratic structure because of its too many dysfunctional effects.
Therefore, he wanted that it should be replaced. He thus emphasised three basic
characteristics ofan effective organisation structure and these are:
· Enterprise should be organised for performance.
· It should contain the least possible number of managerial levels; and
· It must make possible the training and testing of tomorrow's top manager- responsibility to a manager while still he is young.
He identified three basic aspects in organising Activity Analysis, Decision Analysis, and Relation Analysis. An Activity Analysis shows what work has to be performed, what kind of work should be put together, and what emphasis is to be given to cach activity in the organisation structure. Decision Analysis takes into account the four aspects Of a decision: the degree of futurity. In the decision, the impact of decision over other functions, number of qualitative factors that enter into it, and whether the decision is periodically recurrent or rare. Such an analysis will determine the level at which the decision can be made. Relation Analysis helps in defining the structure and also to give guidance in manning the structure
·
Federalis
Drucker advocated the
concept of Federalism. It refers to centralised control I decentralised
structure and decentralised structure goes far beyond the delegation of
authority, It creates a new Constitution and new ordering principle. Drucker
emphasized the close links between the decisions adopted by the top management
on the one hand and by the autonomous unit on the other. Ina federal
organisation, local management should participate in the decision that set the
limits of their own authority. Federalism has certain positive values over
other methods of organising.
These are as
follows:
· It sets the top management free to devote itself to its proper functions.
· It defines the functions and responsibilities of the operating people.
· It creates a yardstick to measure their success and cffoctiveness in operating jobs and
· It helps to resolve the problem of continuity through giving the managers of various units education in top management problems and functions while in an operating position.
·
Management by Objective
Management by Objectives
(MBO) is regarded as one of the important contributions of Drucker to the
discipline of management. He introduced this concept in 1954. MBO has further
been modified by Edward C.Schleh, which has becn termed as ‘Management by
Results’. MBO includes methods of planning, setting standards, performance
appraisal. and motivation. According to Drucker, MBO is not only a technique of
management, but it isa philosophy of managing. It transforms the basic
assumptions of managing from exercising to self-control. MBO works from
botton-up as well as from top-down. At organisational level, MBO links
objectives of one level to another, and at a personal level. it provides
specific performance objectives. MBO programmes have four elements: goal
specificity, participation, time period and performance feedback for an MBO
system to work, The organisational objectives must meet four criteria:
i) They must be hierarchically put from most important to least important.
ii) Quantification of objectives.
iii) Specific goals.
iv) Consistent goals.
Therefore. in order
to practice MBO, the organisation must change itself. MBO has become sucha
popular way of managing that today it is regarded as the most modem Management
Approach. In fact, it has revolutionalised the management process.
·
Organisational Changes
Since rapid changes
are occurring in the society, human beings should develop philosophy to face
the changes and take them as challenges for making the society better. This can
be done by developing dynamic organisations, which are able to absorb changes
much faster than static ones. Drucker’s contributions have made tremendous
impact on the management practices. “Drucker shows certain farsightedness and
understanding of the development prospects of modern production when he opposes
the view that worker is no more than an appendage of machine. Moved by a desire
to strengthen the position of capitalism, he endeavored to give due
consideration also to some objective trends in production management. Drucker,
therefore, tells the industrialists not to fear a limited participation ofthe
workers in the management of production process. He wams them that ifthey do
not abandon that fear, the consequences may be fatal for them”. Drucker is
perhaps the only Western management thinker who has attracted so much attention
of the Communist World.
·
Rethinking and Abandonment
Drucker rejects the
concept of downsizing organisations, which could prove fatal in the long run.
So he proposes rethinking, which relates to identifying activities that are
productive and need to be strengthened, promoted and expanded. He also suggests
that that there is a need to rethink on the organisational set-up based on
activities and suggestions. Peter Drucker coined leadership terms and
strategies that are still used today. He advocated a more flexible,
collaborative workplace, and the delegation of power across the board.According
to Drucker, “Management is doing things right; Leadership is doing the right
things”. Unlike many early Management Theorists, Drucker thought that
subordinates should have the opportunity to take risks, learn and grow in the
workplace.
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