Web 2.0 compliant ILS

 The potential of Web 2.0 to profoundly change higher education has been acknowledged. As libraries aspire to remain relevant as premier suppliers of information and endeavour to attract and engage their users, embracing and implementing Web 2.0 technologies has become synonymous with their overall success. This study investigated the use of Web 2.0 technologies in academic libraries in South Africa. The study noted that many academic libraries in South Africa are not lagging behind their global counterparts in adopting these technologies to enhance their services. Many academic libraries in South Africa are leveraging the power of Web 2.0 technologies to provide services that meet the needs of today’s users.

 The population for this study was made up of 17 academic libraries in South Africa. Out of the population of 347 librarians in research libraries, a total of 51 librarians were selected to participate in the study using the random selection method, which translated into three librarians per academic library. The selected number included library directors with whom semi-structured telephonic interviews were held.

Library and Information Science (LIS) curriculum, to ensure Web 2.0 compliance among LIS practitioners. Furthermore, the study proposes a model for the successful implementation of Web 2.0 technologies in academic libraries.   

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